SHIPPING POLICY

This document sets out the shipping policy that applies to customers that make a purchase at www.jajourbeauty.com. If you have any questions, please contact our customer service team on ph (630)270-8614 or sculptedbyjajourbeauty.com.

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Shipping Options & Delivery Costs

We offer the following shipping options - you will be asked to select a shipping method at checkout.

Flat rate shipping charge of $7

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Order Processing Time

All orders placed before 2 PM Monday to Friday are processed and dispatched the next day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.

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Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

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International Orders

We currently do not ship internationally. 

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Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

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Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.